How can we help?

Question 1

Do I need to download an app?

Accepted Answer

No. Customers can book through a mobile-friendly booking page. No app download is required.

Question 2

Do I need an account?

Accepted Answer

Customers may need a simple account or phone verification to confirm bookings and manage upcoming appointments.

Question 3

Can I cancel or reschedule?

Accepted Answer

Yes, if the business allows it. Cancellation and reschedule rules depend on the business booking policy.

Question 4

Why do I need OTP verification?

Accepted Answer

Phone verification helps confirm that the booking belongs to the correct customer and reduces fake or duplicate bookings.

Question 5

How do businesses join QBooking?

Accepted Answer

Businesses apply through the business application form. During beta, the QBooking team reviews each application and manually helps selected businesses set up their account.

Question 6

Why is onboarding manual right now?

Accepted Answer

Manual onboarding helps QBooking test real businesses safely, avoid poor setup quality, and improve the product before opening full self-service signup.